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Product Warranty

Product Warranty Statement (10-year Warranty)

Subject to the terms and conditions hereinafter stated, Tupperware Brands Philippines, Inc. will replace, a product that shows a manufacturing defect under normal non-commercial use for a 10-year period to commence from the date of purchase. The company has the sole prerogative to determine whether the defect is a manufacturing defect and as such, covered by the warranty, and such determination is final. The replacement warranty does not cover bags and pouches and non-Tupperware plastic products which shall be governed by their specific warranties. 

To replace a product, covered under the above warranty, the defective product shall be sent or brought to any authorized Tupperware Brand’s Branch or Service Center. Products sent or brought in should be clean and washed with soap and water. 
The warranty is non-transferable in character such that only the original purchaser is allowed to benefit from the same. Damage caused to a part or product by accident, misuse or abuse of the product voids the warranty. 

Defective products submitted for replacement will be replaced with a minimal charge of 15% handling fee (based on the customer selling price at the time of replacement), as long as the product is within the 10-year warranty period. The customer must submit all parts and components that make the product complete and may choose a product of similar value and function, from the existing stocks available in the branches or service center. 


The following manufacturing-related damages are covered by the 10-year warranty for all Tupperware CORE products. 

CRACKING        -             Due to material type, quality or manufacturing process. 

CHIPPING          -             Due to brittleness. 

BREAKING         -             Due to brittleness. 

PEELING            -             Due to frequent exposure to hot foods and liquids, which starts with blistering. 


Tupperware products carry a 10-year warranty against defects in the material or workmanship under normal or household non-commercial use. 


The warranty does not cover damage caused by accident, misuse or abuse of the products including but not limited to the following. 

COLOR FADING. Colors may lose their luster over many years of use without affecting products performance. 

INSECT OR RAT BITES. Product with bites of insects or rodents. 

IMPACT CRACKING. Products knocked against or hit by a hard object. 

SCRATCHES.  These can happen with normal use but will not affect the product’s functions. 

MELTING. Product exposed to extreme heat or come in direct contact with open flames. 

WARPING. Product exposed to extreme heat or come in direct contact with open flames. 

STAINING AND DISCOLORATION. Certain foods stain or discolor products. 

This does not affect product function. 

PRINT ON PRODUCTS. Print on the product may fade due to the nature of use without affecting product performance. 


Product in the brochures marked with the Q symbol are guaranteed to be free of manufacturing defects. These products are not covered by the 10-year warranty. Accident, misuse or abuse of the products voids the warranty. 

Manufacturing defects valid for replacement: 
1. Bag stitching quality and zipper functioning issues 
2. Rust mark on new knives and peeler blades, and other stainless parts 
3. Melamine products 
- Sharp Edges 
- Uneven Glaze 
- Blurring of Decals 
- Embedded dirt/black spots 

To replace a part or product as covered under the above Q guarantee, the defective product shall be sent or brought to any authorized Tupperware Brands Philippines branch together with the product warranty insert of the product within 30 days of purchase for a free replacement. 

For product warranty related concerns, you may contact us and a customer service representative will assist you.